Receptionist
Plymouth,
PA and admin
PA and admin jobs
Be supportive. Be brilliant.
Be the engine behind an exceptional client experience
As part of our Admin team, you’ll be pivotal in connecting our clients and our colleagues get a consistently great experience. You’ll build trusted relationships, get to know clients, keep work flowing, and coordinate with operational teams to improve how we do things – whether that’s client engagement, managing processes, or supporting events.
Beyond day-to-day support, you’ll drive operational improvements and contribute to strategic firmwide projects that change how we work.
Where you could specialise:
- Personal assistants (PAs) – proactive support for partners and directors, driving strategic projects and relationship-building with key stakeholders
- Business support – proactive support to keep each department running smoothly day to day, with regular client contact and making sure processes are followed
- Reception – keeping each office running smoothly by creating a warm, professional welcome and being a confident first point of contact for visitors and colleagues
You’ll be a key part of delivering the highest standards of client care and service – making it easier for our colleagues to do their best work.
This is a professionalised admin function led by our Head of Admin, with a team of 50+ strong across eight offices, characterised by real autonomy and a supportive peer learning culture.
Room to grow
We use a globally recognised skills matrix to support your development, so you can progress through levels over time – for example from business support, through to management – or build deep specialist expertise at the level that suits you. You’ll always have the support you need to become the best professional you can, including access to our internal management and leadership development programmes.
Connected across offices
You’ll have regular touchpoints to share updates, solve problems and learn from each other – including weekly online calls, face-to-face catch ups, an annual away day, and office-based socials.
A culture of shared learning
Although you’ll be aligned to an office, you’ll also be part of a wider team that shares best practice and builds capability through peer-to-peer learning. We work collaboratively, value different perspectives, and make sure everyone’s voice is heard.
Make an impact beyond the day job
You’ll help create a great working environment firmwide and can get involved in office initiatives that support local communities – such as team events, green initiatives and volunteering days.
Meet the admin team
“No two days are the same and I have a lot of freedom around how I approach my work. The team are extremely supportive when I require some further input; there isn’t anyone I wouldn’t feel comfortable going to for support.”
Katie, Tax advisory administrator
"My journey so far has allowed me to build new skills, gain valuable experience, and strengthen my understanding of the business."
Brodie, Business support administrator
"I love being part of the administration team and seeing first-hand the difference we make in supporting our colleagues and clients."
Angela, Business support manager
“I’m really happy with my career progression within the firm. I’ve progressed from being an administration assistant, to senior receptionist and then became administrator to the audit team. I’ve got a career path here."
Laura, Administrator
“There is trust. We are trusted to just do the job in hand, but there is fantastic support from the partners when we need it. We all get on and work so well as a team, and we all enjoy a laugh too!”
Tanya, Telephony team leaderAdmin jobs FAQs
We shine a light on the skills and knowledge that sit within the business support team and therefore, we’re getting ever more involved in exciting firmwide projects, anything from internal communications to client lifecycle and IT infrastructure projects – the variety of work is exciting!
If you’re keen to learn and enjoy building relationships, you can develop your career in a clear progression pathway – growing from delivering excellent day to day support , to taking ownership of more complex work, to leading a business support team.
As you progress, you have the opportunity to move into people leadership roles (for example managing a business support team or reception), as well as getting involved in firmwide projects and influencing process improvements that shape how we work. We support your development through a clear skills framework, great managers who invest in their teams, internal programmes (including management and leadership development), and external training when you want to build specialist expertise.
Lots of things! You might be an admin, PA, receptionist or in front of house role but there are many transferable skills that are a great fit for our business support team, especially communication, process and organising skills.
Whatever you do you’ll be confident juggling competing priorities and building trusted relationships. We’re looking for standout organisation, communication and stakeholder management skills and someone who’s ready to step into a clearly structured, high-performing support team.
